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FOR IMMEDIATE RELEASE CONTACT: LINDA GREENE (336) 292 – 9240 www.covingtondiesel.com
Covington Named WheelTime “Member of the Year”
At a recognition dinner held on January 21, 2009 in Orlando, Florida, Covington was named WheelTime Member of the Year for 2008. WheelTime LLC is a customer-led network of over 220 locations throughout the United States and Canada, providing unrivaled customer service to the commercial trucking industry through the WheelTime Promise:
- Diagnose the problem and report to the customer within two hours of arrival
- Estimate a cost and meet the estimate
- Estimate a delivery time and meet the estimate
- Complete the repair in the shortest time possible
- Contact the customer within 30 minutes of completion
- Complete the repair right the first time
Covington, along with W.W. Williams Midwest, achieved outstanding results with regard to the metrics measured above, along with other criteria which are of value to customers.
The engraved crystal award received to commemorate this accomplishment stands 11”tall and is proudly displayed in the customer service are a at Covington’s Greensboro, NC headquarters.
Covington Power Services is a market-leading distributorship, authorized by Detroit Diesel, Allison Transmissions and MTU - Onsite Energy; Covington is also a master warehouse for Muncie Power Products. Covington provides diesel engine solutions, branded by Detroit Diesel, Mercedes Benz and MTU, from 30 to 10,000 horsepower, along with MTU- Onsite Energy generators from 30 to 3,250 kW, Allison transmissions, truck parts for the entire vehicle, Red Dot air conditioning components Reviva remanufactured engines and Muncie Power Products PTO’s. With nine branches throughout North Carolina, Tennessee, and North Georgia, Covington offers product, parts and service support 24 hours a day to customers in the ON-Highway Transportation, Construction, Industrial, Marine and Power Generation markets. Covington has been serving a diversified customer base since 1965 and has grown to become one of the larger distributorships for the products represented.
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